Blog

The Persona at the End of the Line Like most marketers, you’ve got “personas” on your “to do” list. You can’t be a self-respecting marketer these days without creating them. We all have seen the presentations of these B2B or B2C customer types in human form, from...

28 March, 2017

While conducting Net Promoter Score (NPS) research for a b2b technology client we asked the president of an operating division of a large multinational the following, “you gave our client the highest NPS score, what is the greatest benefit you get from them?” The answer,...

14 March, 2017

Many b2b prospects have expressed that unfocused marketing communications are noxious - clogging the air and littering the landscape, substituting quantity for quality, volume and weight for insight. Surely, if our message is everywhere, and if we speak loudly, our prospects will flock to our...

31 January, 2017

A Different Way to Work in a Different World The traditional consulting model simply isn't working for many medium-sized businesses. Traditional consulting services can be expensive, opportunistic, and somewhat out of touch. Lately we’ve been experimenting with a different model. We call it marketing coaching....

18 October, 2016

Most B2B websites are the primary way companies represent themselves and their products to prospects in the 57% of the consideration process that occurs online. There are (at least) five roles that websites need to perform in B2B lead generation and nurturing....

02 August, 2016