Far Too Often We Don’t Know What We Don’t Know…
All too often, personas end up being a repository of what we already know. The positive of this is that this information ends up in one place. The downside is it doesn’t tell you anything you didn’t already know.
Read More
Don’t call me, I’ll call you
Don’t call me, I’ll call you My impression, or perhaps my hope, was that the digital age would eventually bring us closer […]
Read More
How Buyer Personas Can Build Buyer Empathy
How Buyer Personas Can Build Buyer Empathy (6th in a series on empathy in B2B marketing) When we last met… Last week we […]
Read More
Do You Like Piña Coladas?
I was tired. I just logged on to my fourth Zoom meeting of the day, sat up and took a drink of […]
Read More
What I Learned About Content Creation From Roy G. Biv
A children’s mnemonic device to remember the colors of the rainbow, or light refracted through a prism, or the palette of visible […]
Read More
The Power of Personalization
The Power of Personalization We all know that personalization has been a mantra within the B2C space for quite some time now. […]
Read More
What I Learned About Marketing From Jim Thorpe
James Francis Thorpe was an Olympic gold medalist who was known as the greatest, most versatile athlete in the world. His life, […]
Read More
New Rules of Planning for 2021
September is for planning Well, in normal times. But we have to plan… even in abnormal times. Even if we know our […]
Read More
3 Ways to Get You From the “Now Normal” to the “New Normal”
A ‘period’ or just a passing ‘phase’? You may recall that the talk in the spring was that we would “bounce back” […]
Read More
Is What’s Old New Again?
Author Stephen King once wrote, “Sooner or later, everything old is new again.” While King might have stated this in regard to […]
Read More
What I Learned About Marketing From Dion, Studs Terkel, Saint Augustine, and Michelle Obama
Here are three words associated with this unusual experience of working from home (or living at work). Isolation, stress, ambiguity. They are […]
Read More
The New Rules of Sales & Marketing Relationships
It started when my mom slipped last week and broke some bones in her shoulder. Ouch! So now I’m getting on a […]
Read More
Surprising Lessons From The Minneapolis Police Department
A surprising business lesson on a Minneapolis Police car door Have you ever looked at a Minneapolis Police Department vehicle? You certainly have […]
Read More
On Your Mark, GET SET, GOOOOOOOOOOOOOOOOOOO!
So it appears most of us have survived the endurance portion of the current crisis. Now it’s time for the sprint. As we […]
Read More
Far Too Often We Don’t Know What We Don’t Know…
All too often, personas end up being a repository of what we already know. The positive of this is that this information ends up in one place. The downside is…
Read More
Don’t call me, I’ll call you
Don’t call me, I’ll call you My impression, or perhaps my hope, was that the digital age would eventually bring us closer […]
Read More
How Buyer Personas Can Build Buyer Empathy
How Buyer Personas Can Build Buyer Empathy (6th in a series on empathy in B2B marketing) When we last met… Last week we […]
Read More